Crews Consulting Group Debuts Business Operating System
If you haven’t heard by now, there’s big news here at Crews Consulting Group.
We built a business operating system.
It’s called GROWTH, and we are super psyched to share it with you.
But before we get there, let's back up.
The term business operating system has come to be associated with two very specific systems, specifically EOS® (the Entrepreneurial Operating System) and Scaling Up (also known as the Rockefeller Habits).
But both of these systems, as well as our GROWTH system, draw on a set of practices that’s much older.
Origins of the Business Operating System
The business operating system, like many other best business practices, originated in the world of manufacturing, halfway around the world.
Japanese auto manufacturer Toyota is largely considered the founding company of the modern-day business operating system. Their philosophy of production focused on efficiency, incorporating a “just in time” manufacturing approach (“make only what is needed, when it is needed, and in the amount needed”) with a commitment to “jikoka” (automation with a human touch, or incorporating manual intervention whenever needed to streamline efficiency and reduce waste).
While those principles may not sound quite so relevant to service-based knowledge businesses, they’ll certainly resonate with anyone who holds inventory, ships product, or even manages deliverables through a multi-step workflow. And even service-based businesses may have seen these concepts in the form of “Lean” practices.
But Toyota didn’t stop there. They committed to continuous improvement (“kaizen”) in their processes as well, always working to identify issues and refine their way of working to improve efficiency.
Then, they packaged up their processes along with their core values (which include “Daily Improvements” and “Good Thinking, Good Processes”) and called it The Toyota Way.
That model of policies and procedures, packaged into a manual that describes “how we do business,” has been followed by many organizations and operating system developers ever since.
GROWTH Follows in the Business Operating System Tradition
Eventually, the business operating system evolved. Business experts realized that rather than create a set of best practices for one particular company, they could design systems that would apply to many companies. The business operating system as a product was born.
This model is the one that systems like EOS, Scaling Up, Franklin Covey, Strategic Coach, and countless others use. They recognize that most companies need a set of key elements in place in order to be successful. Their systems establish a basic framework that companies can then customize and adopt to fit their own unique culture and practices.
The end result is slightly unique to each organization, but the basic structure relies on a set of best business practices, ranging from the work of Toyota to Jim Collins to Patrick Lencioni to Michael Gerber to Simon Sinek. Each system has a unique value proposition to share with the world.
Here’s ours. GROWTH follows in the tradition of classic business operating systems, incorporating process and best practices that are reinforced by a strong, well-defined company culture. The key differentiator is that GROWTH places a specific focus on increasing revenue, profitability, and salable value of the company.
Why the specific emphasis on financial improvements? We acknowledge that there’s a lot more to running a great company than just financial gain. BUT without financial gain, it’s impossible to run a great company. GROWTH provides the financial security that can build and support a great culture and a team full of happy employees.
Learn More About GROWTH
We’ve put hundreds of hours of research and work into developing GROWTH, and we’re excited to share it with our community.
If you’d like to learn more about GROWTH, the best way to do it is to set up a call with one of our consultants. Just let us know you're interested, and we'll be in touch.
