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Improve Accountability with a Simple Hack: Pick a Date

Eric Crews
|
3.7.2024
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9 months.

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That’s how long my client gave himself to make the transition.

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He had a key employee who was underleveraged. This team member was “good enough” - but not really.

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$10 million in business was underutilized as a result.

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My client has been around long enough to know: as much as he loved this team member, it was time to move on.

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Conventional wisdom tells us what to do, right? Rip the band-aid off as spoon as possible.

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Free up capital to make a new hire. Let the organization move forward.

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Conventional wisdom is correct….sort of.

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Reality is more complicated.

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***

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The team member in question was a leader in the organization. So when I spoke to my client, they had the usual concerns:

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  • I don’t want to disrupt the organization too much
  • It will take me forever to unwind this person
  • I can’t think about doing this right away
  • I just need more time

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No problem, I told him. You can have more time if you need it.

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Pick a date.

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He chose a date 9 months out.

The date gave him accountability: it wasn’t a question of if he would terminate this employee now, it was a matter of when.

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The date made things real. Now he could take the next steps to actually prepare for this transition.

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But the date also helped him psychologically. He didn’t choose tomorrow. He gave himself permission to put off the decision—for a little while, but not indefinitely.

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That breathing room makes the whole thing feel more possible.

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It’s stupid simple.

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When you have something you need to get done, pick a date.

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***

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How important is the date itself? Depends.

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9 months was probably 6 months more than this client actually needed to do the prep work.

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I see that a lot - once companies set something in motion, they move faster than they anticipated.

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Sometimes, the timeline takes longer.

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In my companies, we choose dates for sales deals. Pick a date for the closing. Work toward that date.

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Do the dates change? All the time. Deals occasionally close sooner; they often close later.

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The point is that we worked toward something. The date is an anchor. It’s a forcing function for doing the necessary work.

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Pick a date - we use it in the Role Map as well. Want to make a new hire? Great.

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When?

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Pick a date - choosing matters more than being right.

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And of course, setting other goals. We build OKRS (Objectives and Key Results) around 90 days of work. Picking the next “date” is a critical part of every planning meeting.

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Does every Key Result neatly fit into a 90-day window? No. But you get a whole lot more done when you set up the boundaries.

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***

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Think about something in your business right now that needs more accountability.

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Hit reply - tell me what it is. Then tell me the date you picked.

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See if it doesn’t spur you to action.

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